Order Cancellation 

You may cancel your order at any time prior to shipment. Spick n Clean Products Pty Ltd reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer.

Security 

We have provided secure transmissions to protect your order information. These transmissions are secured through encryption technology, which provides a coded method to protect. Please see our Privacy and Security Statement for more information. (https://www.spicknclean.com.au) Goods and Services Tax : Spick n Clean Products Pty Ltd will charge GST on all sales orders.

Shipping 

Orders will be assessed and shipping and handling charge will be applied to each order. 

Minors 

Children are not eligible to use our services and we ask that minors do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parent or guardian. Parents and guardians of minors agree to supervise and be responsible for all use of this web site by minors under your name or account and to be financially responsible for purchases through the web site by such minors. 

Price and / or Description Changes 

All prices, pictures and descriptions in this web site and all other Spick n Clean Products Pty Ltd publications are subject to change. Please contact us within 30 days regarding price or promotion discrepancies. Spick n Clean Products Pty Ltd is not responsible for pictorial, typographical or other inadvertent errors.

Satisfaction Guaranteed 

Spick n Clean Products Pty Ltd delivers quality products to our customers. We are confident that you’ll be satisfied with your purchase from Spick n Clean Products Pty Ltd. If, however, you are not satisfied for any reason, return it and we will gladly replace the product or return your money. Your satisfaction is guaranteed.

Return of Products 

To return products, please call 61 2 97710737 and explain the reason that you are not satisfied. We will give you instructions on how to return the product. When Spick n Clean Products Pty Ltd receives the product, it will be assessed and we will then either replace the product or credit your account or your credit card, whichever is appropriate?

Customer Service 

If you have any questions or problems, please call our Customer Service Representatives at  02 97710737. Please call Monday to Friday from 8.30AM to 4.30PM AEST. Please have your order number for reference.

Technical Advice 

If you need more information on any of the products that Spick n Clean Products Pty Ltd sells, please give our technical staff a call at 02 97710737. If they can’t find a solution, they’ll go right to the manufacturer for the answer. Please call Monday to Friday from 8:30 AM to 4:30 PM AEST.